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Updated: Aug 06, 2026
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Microsoft MB-220 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Dynamics 365 Marketing Functional Consultant |
| Exam Number: | MB-220 |
| Exam Price: | $165 USD |
| Related Certifications: | Microsoft Certified: Power Platform Functional Consultant Associate |
| Available Languages: | English, Spanish, German, French, Portuguese (Brazil), Italian, Japanese, Chinese (Simplified) |
| Exam Format: | Multiple choice, Multiple response, Case study, Scenario-based |
| Passing Score: | 700/1000 |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 40-60 |
| Recommended Training: | Microsoft Learn Learning Paths |
| Exam Registration: | Microsoft Learn Registration Pearson VUE |
| Sample Questions: | Microsoft MB-220 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-220/ |
Introduction to MB-220: Microsoft Dynamics 365 Marketing Exam
Microsoft MB-220 Exam is a certification exam that is conducted by Microsoft to validates candidate knowledge and skills of marketing principles and industry methodologies and best practices.
As a Microsoft Dynamics 365 Marketing expert, you are in charge of building brand awareness and responsible for configuring and expanding the core marketing application to include email marketing, setup, leads nurturing with personalized experiences, interactive customer journeys, LinkedIn integration, Landing Pages, Events, Voice of the Customer, segmentation and scoring, and maintaining General Data Protection Regulation(GDPR) compliance. This exam checks competency level on topics such as creating and managing marketing forms and pages, manage webinars. After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency in Dynamics 365 Marketing
For more info read reference:
Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx
Microsoft MB-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configure Dynamics 365 Customer Insights – Journeys | 10-15% | - Configure integration with other services - Configure application settings - Configure forms, pages, and templates |
| Analyze insights and reports | 10-15% | - Create and interpret reports and dashboards - Measure campaign performance |
| Manage segments and preferences | 15-20% | - Manage subscription centers and preferences - Create and manage segments - Manage consent and compliance |
| Manage leads, contacts, and accounts | 1-5% | - Create and manage records - Implement lead scoring and qualification |
| Manage events and webinars | 10-15% | - Integrate with webinar platforms - Manage registrations and attendance - Plan and configure events |
| Manage customer journeys | 20-25% | - Design and implement journeys - Test, publish, and monitor journeys - Implement automation and branching logic |
| Manage marketing channels | 25-30% | - Design and publish marketing pages and forms - Create and manage marketing emails - Manage text messages and push notifications |
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