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Updated: Jul 21, 2026
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Exam MB2-716: Microsoft Dynamics 365 Customization and Configuration
Individuals wishing to obtain a certification on Microsoft Dynamics 365 Customization and Configuration should take this exam. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customer's business needs and configure and customize the application.
Part of the requirements for: MCSE: Business Applications
Skills measured
- Configure Microsoft Dynamics 365 (20-25%)
- Implement business rules, workflows, and business process flows (20-25%)
- Implement Microsoft Dynamics 365 entities, entity relationships, and fields (20-25%)
- Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualizations (25-30%)
Reference: https://www.microsoft.com/en-us/learning/exam-mb2-716.aspx
Microsoft Dynamics 365 Customization and Configuration Exam Certification Details:
| Books / Training | 81059: Customization in Microsoft Dynamics 365 for Sales and Customer Service 81060: Configuration in Microsoft Dynamics 365 for Sales and Customer Service |
| Exam Price | $165 (USD) |
| Exam Name | Microsoft Certified Solutions Associate (MCSA) - Business Applications |
| Sample Questions | Microsoft Dynamics 365 Customization and Configuration Sample Questions |
| Duration | 120 mins |
| Schedule Exam | Pearson VUE |
| Exam Code | MB2-716 |
| Number of Questions | 40-60 |
| Passing Score | 700 / 1000 |
Microsoft MB2-716日本語 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Dynamics 365 Customization and Configuration |
| Exam Number: | MB2-716 |
| Available Languages: | English |
| Certificate Validity Period: | Retired (no longer available; certification track has been replaced by role-based certifications) |
| Exam Duration: | 120 minutes |
| Related Certifications: | Microsoft Certified: Dynamics 365 Fundamentals Microsoft Dynamics CRM certifications (legacy MCSA track) |
| Exam Price: | Approximately 165 USD (varies by country) |
| Real Exam Qty: | 40-60 (varies, retired exam) |
| Passing Score: | 700 (on a 1000 scale) |
| Exam Format: | Multiple choice, Multiple response, Case study, Scenario-based questions |
| Recommended Training: | Microsoft Learn - Dynamics 365 CRM customization learning paths |
| Exam Registration: | Microsoft Certification Portal Pearson VUE Microsoft Exams |
| Sample Questions: | Microsoft MB2-716日本語 Sample Questions |
| Exam Way: | Online proctored or authorized testing center (historically via Pearson VUE for Microsoft exams) |
| Pre Condition: | Recommended experience with Microsoft Dynamics 365 (CRM) application usage and basic business process understanding; no strict prerequisite but practical CRM exposure is expected. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/ |
High level topics covered by our practice test
This Web Simulator is for Candidates Consultants who implement, deploy, use, maintain, or support advanced Microsoft Dynamics 365 in their customers' organizations. Candidates for this exam typically include developers, implementation consultants, technical support personnel, and system administrators. They assess a customer's business needs and configure and customize the application.
The Web Simulator will also help candidates to understand better the Dynamics CRM features and functionality using Microsoft Dynamics CRM 2016 Customization and Configuration creating a background in the business process as well as Microsoft Online Business Solutions.
Microsoft MB2-716日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Process automation | - Business rules and logic
|
| Topic 2: Configure Microsoft Dynamics 365 | - System settings and administration
|
| Topic 3: Reports and dashboards | - Reports
|
| Topic 4: Data management | - Data import/export
|
| Topic 5: Customizing Microsoft Dynamics 365 | - Forms and views
|
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