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Last Updated: Sep 06, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Topic 2: Solution Design and Implementation | 20% | - Deployment and change management
|
| Topic 3: Fundraising and Donation Management | 22% | - Gift management and acknowledgement
|
| Topic 4: Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Topic 5: Data Management and Quality | 15% | - Data import and export
|
| Topic 6: Program and Service Delivery | 18% | - Program Management Module (PMM)
|
Question 1
A family foundation wants to use Salesforce to track its funding of dozens of projects using a Campaign for each project. The foundation has a goal of funds to disperse, and it is important that the foundation can track year over year goals for each project. What should a consultant recommend for the foundation to track progress?
A. Create a custom object for year and a custom object for project to track.
B. Create reports with bucketing and filters.
C. Create a Campaign hierarchy for project and year.
D. Create a process that populates custom fields for each year and project on Opportunities.
Question 2
Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?
A. Data security
B. Executive sponsorship
C. Customer adoption
D. Organizational alignment
Question 3
A nonprofit admin needs to import lists of Contacts into Salesforce Campaigns regularly from CSV files using the NPSP Data Import too\.
What should the consultant consider when setting up this process for the nonprofit?
Choose 2 answers
A. Respect Duplicate Matching Rules' should be checked in NPSP Settings.
B. NPSP Data Import will automatically create the Campaign Member with the default Member Status.
C. NPSP Data Import Dry Run will validate Campaign Member Status.
D. Existing Campaigns are matched by exact Name.
Question 4
The system administrator accidentally deletes the NPSP 00 - Error Processing job. What should the consultant recommend?
A. Go to NPSP Settings | Bulk Data Processes | Batch Process Settings to automatically recreate it.
B. Go to help and create a case amd ask Salesforce Support to reschedule this job.
C. Go to the NPSP Data Imports | Bulk Data Processes | Batch Process Settings to automatically recreate it.
D. Go to the Recycle Bin and undelete the job.
Question 5
A nonprofit organization created a custom Opportunity name for all organization donations.
Which two considerations should the consultant discuss with the organization? Choose 2 answers
A. The organization should change existing Opportunities to the new naming convention through an upsert.
B. The organization should only change existing Opportunities to the new naming convention by using the "Refresh Name" action.
C. The organization should change existing Opportunities to the new naming convention by using the "Refresh All Opportunity Names" button in Bulk Data Processes.
D. The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: B,D | Question 4 Answer: A | Question 5 Answer: B,C |
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