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Pegasystems Certified Lead System Architect (CLSA) 6.2V2 Sample Questions:

1. Review the following requirement:
A car loan application has a new requirement to track changes to the following properties during the lifecycle of the loan process (which can be many weeks and allows for updates to these properties at different points throughout the process).
Properties to Track:
Loan Amount
Car Value
Downpayment
The new requirement is to track all changes to these properties and send the previous value, current value and operator who made the change to a web service used for fraud detection. A second requirement is to spin-off a loan review process if the loan amount changes by more than 10%. This review process occurs in parallel to the primary process.
Given the above requirements which of the following approaches is most appropriate? (Choose One)

A) Use a declare on-change rule to track all of the properties and execute the web services. Also utilize the process override functionality, in conjunction with a when rule to check for the 10% change, to execute the review process
B) Use the property auditing landing page and its configuration options to track the property changes and call the appropriate web service. Also, create an additional declare on-change rule to check for the 10% change and start the review process
C) Use a declare trigger to check for changes to the properties and copy the previous values to three additional properties. In the activity called by the trigger execute the web services and determine, using a when rule, if the 10% change has occured, if so execute the review flow
D) Use a declare on-change rule to look for changes in the three properties and then execute the appropriate web service. Use a separate trigger to track the change in loan amount and start the review process flow if the change is more than 10%

2. It is required that a user must be able to open multiple work items and perform actions simultaneously. What is the most efficient way to implement this? (Choose One)

A) Use a Menu bar control
B) Open Work items in multiple popups
C) Open work items in modal dialogs
D) Use a WorkArea control and enable the tabbed option

3. Which of the following changes to a flow is least likely to cause issues with existing assignments in a production environment? (Choose One)

A) Adding or removing flow actions to an assignment
B) Renaming an assignment
C) Replacing an assignment with a subflow shape
D) Replacing an assignment with a new one with the same name

4. Assuming all other factors equal, which flow action will be available to the most operators? (Choose One)

A) The flow action with no privileges listed
B) The flow action with 2 privileges listed
C) The flow action with 1 privilege listed
D) All three flow actions will be available to the same number of users

5. Review the following requirement:
A claims application has as part of its process a step that sends a letter to an individual. After the letter is sent, the claims adjuster cannot do anything to the claim for 28 days. After those 28 days, the next step is for the claims adjuster to review the case details and make a processing decision. During those 28 days, the individual who received the letter may call up the front office and provide new information about the claim at which point the 28-day hold is lifted and the work is routed to the adjuster for the decision. The business says in most cases this call does not occur and the 28 days lapses.
Given the information provided, which design is most appropriate? (Choose One)

A) After the letter is sent, use a split join to route the work to both the front office and adjuster. Place a 28-day SLA on the front office assignment to resume the flow if the 28 days lapses with no call
B) After the letter is sent, route the work to a "pending" workbasket and place an SLA on it for 28 days. After the 28 days resume/move the flow to the decision step. At the same time spinoff an assignment to the front office to update work if a call comes in. After processing the update resume/move the flow to the decision step
C) After the letter is sent, route the work to a "pending" workbasket and place an SLA on it for 28 days. After the 28 days resume/move the flow to the decision step. After processing theupdate resume/move the flow to the decision step. Create a search screen for the front office to find and update work if a call comes in
D) After the letter is sent, route the work to the front office to allow for the updating of the item if and when the call is made. Place a 28-day SLA on the work. If the SLA fires resume/move the flow to the decision step

Solutions: