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Salesforce MC-Con-201 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Marketing Cloud Next Consultant
Exam Number:MC-Con-201
Certificate Validity Period:Requires annual maintenance; complete the Salesforce Certified Marketing Cloud Next Consultant certification maintenance badge once a year
Real Exam Qty:60 multiple-choice questions plus up to 5 unscored questions
Exam Price:USD 200; JPY 30,000, plus applicable taxes
Related Certifications:Salesforce Certified Platform Administrator
Salesforce Certified Data 360 Consultant
Salesforce Certified Agentforce Specialist
Salesforce Certified Marketing Cloud Account Engagement Specialist
Available Languages:English
Passing Score:72%
Exam Duration:105 minutes
Exam Format:Multiple-choice questions, Proctored exam
Recommended Training:Advance Your Data Identity Resolution Skills
Power Up Your Data Ingestion and Mapping Expertise
Ingest, Harmonize, and Unify Data with Data 360
Get Started with Cross-Channel Flows in Marketing Cloud Next
Get Started with Custom Agentforce Actions for Marketing
Enhance Account Engagement with Marketing Cloud Next
Get Started with Campaign Creation & Agentforce in Marketing Cloud
Segment and Activate Data in Data 360
Exam Registration:Salesforce Trailhead Academy Certification Experience
Salesforce Certification Exam Guide
Exam Way:Proctored exam delivered onsite at a testing center or remotely in an online environment. Salesforce certification exams are scheduled through the Salesforce certification experience on Trailhead Academy and delivered through Pearson VUE.
Pre Condition:None. Salesforce recommends 6 to 12 months of hands-on experience implementing or administering Marketing Cloud Next in a consulting or customer-facing capacity.
Official Syllabus URL:https://help.salesforce.com/s/articleView?id=005387657&type=1

Salesforce MC-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Data Modeling, Identity Resolution & Segmentation25%- Identity Resolution
  • 1. Configuring Identity Resolution
    • 2. Linking multiple data sources into a unified profile
      - Data 360 consumption and entitlements
      • 1. Impact of marketing automation design decisions on platform consumption and usage
        • 2. Consumption-based entitlements
          - Data 360 data object concepts
          • 1. Connecting, harmonizing, unifying, and activating customer data
            • 2. Audience segmentation and content personalization
              - CRM data ingestion and activation
              • 1. Audience segmentation, activation, and content personalization
                • 2. CRM objects and records
                  • 3. Actionable Lists
                    Topic 2: Consent13%- Consent management concepts
                    • 1. Role of consent in customer engagement and compliance
                      - Consent banners
                      • 1. Configuring consent banners on marketing landing pages and external pages
                        - Platform consent objects
                        • 1. Purpose and relationships of consent objects
                          - Consent record management
                          • 1. Creating, managing, and updating consent records
                            Topic 3: Agentforce & AI Innovation11%- Conversational messaging
                            • 1. Customer engagement and response handling
                              • 2. Ongoing interactions across messaging channels
                                - Marketing agents
                                • 1. Audience segmentation
                                  • 2. Content generation
                                    • 3. Campaign creation
                                      - Predictive AI
                                      • 1. Selecting appropriate predictive AI features
                                        Topic 4: Campaign Design, Flow Orchestration & Content30%- Personalization
                                        • 1. Repeaters
                                          • 2. Content variations
                                            • 3. Merge fields
                                              • 4. AMPscript
                                                • 5. Handlebars
                                                  - Activation templates
                                                  • 1. Configuring activation templates
                                                    • 2. Selecting appropriate contact point values
                                                      - Messaging data sources
                                                      • 1. Selecting appropriate data sources for personalized customer data
                                                        - Flow orchestration
                                                        • 1. Flow elements and logic for business processes and messaging
                                                          • 2. Flow configuration settings
                                                            • 3. Flow types
                                                              • 4. Trigger conditions
                                                                - Landing pages
                                                                • 1. Components and configuration required to build landing pages
                                                                  Topic 5: Platform Setup & Governance13%- Marketing Cloud Next environment setup
                                                                  • 1. Core Org Edition requirements, Data 360 provisioning, Marketing Data Kit installation, and permission sets
                                                                    - Domain authentication and authorization
                                                                    • 1. Domain authorization for branded, authenticated email delivery
                                                                      • 2. Self-service domain authentication
                                                                        - Business Units and governance
                                                                        • 1. Content and user governance using roles and Enhanced CMS Workspaces
                                                                          • 2. Business Unit requirements
                                                                            Topic 6: Analytics & Performance Insights8%- Reporting and analytics
                                                                            • 1. Selecting pre-built dashboards for reporting requirements
                                                                              - Marketing insights
                                                                              • 1. Surfacing marketing data and insights across the Salesforce platform

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