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Updated: Aug 01, 2026
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Huawei H19-321 Exam Overview:
| Certification Vendor: | Huawei |
| Exam Name: | Huawei Certified Pre-sales Specialist Service Solution |
| Exam Number: | H19-321 |
| Exam Format: | Single-choice, Multiple-choice, True/False |
| Certificate Validity Period: | 3 years |
| Available Languages: | English, Chinese |
| Passing Score: | 600 / 1000 |
| Exam Price: | Approx. $150 USD |
| Real Exam Qty: | 50-60 |
| Exam Duration: | 90 minutes |
| Related Certifications: | HCS-Pre-Sale Series Certifications |
| Recommended Training: | Huawei Official Training |
| Exam Registration: | Huawei Talent Online Pearson VUE |
| Sample Questions: | Huawei H19-321 Sample Questions |
| Exam Way: | Online proctored or at authorized Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; basic knowledge of Huawei products and services recommended |
| Official Syllabus URL: | https://e.huawei.com/en/talent/cert |
Huawei H19-321 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Enablement and Positioning | 25% | - Competitive differentiation - Pre-sales service solution design - Customer value analysis and presentation |
| Topic 2: Enterprise Service Overview | 20% | - Role and value of enterprise services - Huawei service strategy and positioning - Service industry trends and standards |
| Topic 3: Detailed Service Portfolio | 30% | - Professional and consulting services - Managed and cloud services - Support and maintenance services - Service level agreements and offerings |
| Topic 4: Delivery Tools and Models | 25% | - Implementation and operation tools - Service delivery frameworks - Risk and quality management |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
1. Which of the following maintenance service packages provide 7*10*ND spare parts pre- replacement (spare parts first) service? (Multiple choice)
A) gold medal
B) silver medal
C) Standard+
D) Gold+
E) Silver+
F) standard
2. Where there are GRM-R network evaluation and optimization service opportunities:
A) Device hardware failure
B) New GSM-R/eLTE network
C) The assessment indicators are not up to standard
D) Insufficient network coverage
E) Network interference is severe
3. What components does fusionSphErE Cloud Suite Standard Edition include? (Multiple choice)
A) BCM EBACKup Premium
B) ESight virtualization components
C) FusionComputE
D) FusionSphErE OpEnstACK
E) MAnAg EOnE Dual Machine Standard Edition
4. Huawei's enterprise technology host hotline in China is 400-822-9999.
A) True
B) False
5. Which are advantages of a converged data center architecture? (Multiple choice)
A) Improved resource utilization
B) Guaranteed zero downtime forever
C) Simplified management
D) Reduced deployment complexity
Solutions:
| Question # 1 Answer: C,F | Question # 2 Answer: B,C,D,E | Question # 3 Answer: A,B,C,D,E | Question # 4 Answer: A | Question # 5 Answer: A,C,D |
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