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Updated: Oct 10, 2026
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Salesforce AP-220 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Order Management Developer Accredited Professional |
| Exam Number: | AP-220 |
| Exam Format: | Multiple select, Proctored online exam, In-person testing center, Multiple choice |
| Real Exam Qty: | 60 multiple-choice/multiple-select (plus up to 5 unscored questions) |
| Available Languages: | English |
| Exam Price: | $150 USD (or ¥20,000 JPY, plus applicable taxes) |
| Related Certifications: | Salesforce Administrator Platform Developer I Platform App Builder |
| Passing Score: | 70% |
| Certificate Validity Period: | Not explicitly defined (varies by Salesforce certification policy; typically subject to periodic maintenance updates) |
| Exam Duration: | 90 minutes |
| Recommended Training: | Get to Know Order Management for Developers Order Management Foundations for Developers (Trailhead / Salesforce Academy) |
| Exam Registration: | Exam Scheduling and Certification Info Official Salesforce Certification Registration |
| Sample Questions: | Salesforce AP-220 Sample Questions |
| Exam Way: | Proctored online or onsite testing center |
| Pre Condition: | None (hands-on experience with Salesforce Order Management and partner ecosystem knowledge recommended) |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-dev-ap---AP-220 |
Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Reference Implementations & Frameworks | 10% | - Cross-cloud customer record resolution - Order Management frameworks (import frameworks, CRM sync) |
| Advanced Use Cases | 7% | - Bulk order processing and remediation scenarios - Remorse periods and advanced order flows - Fraud detection and business rule customization |
| Data Management | 17% | - Historical data loads and transformation - Data import/export (Data Loader, CLI, Apex scripts) - Data model and object relationships (Order, Order Summary, etc.) - Composite and Composite Graph APIs |
| Platform Integration | 13% | - Integration with B2C/B2B Commerce - Omnichannel Inventory activation and configuration - Platform events, triggers, and push notifications |
| Platform Development | 23% | - Testing strategy and performance considerations - Apex Actions for Flow and LWC - Apex-based integrations (Invoices, Payment Tokens) |
| Omnichannel Inventory | 13% | - OCI positioning and configuration - Headless API integration with Order Management |
| Order Management Domain Knowledge | 17% | - System landscape mapping and integration prioritization - Integration timing and architecture alignment - Business value-based integration decisions |
Salesforce Order Management Developer Accredited Professional Sample Questions:
A customer needs to implement a solution for handling bulk refunds.
What approach should be used?
- A. Real-time updates using REST APIs
- B. Manual data uploads via Data Loader
- C. Custom Apex Jobs with batch processing
- D. Static templates for refund approvals
Correct Answer: C 🗳️
What are best practices for implementing bulk order processing in Salesforce Order Management? (Choose two)
- A. Configuring retry mechanisms for failed records
- B. Using Batch Apex to process large datasets efficiently
- C. Prioritizing real-time processing for all bulk orders
- D. Limiting bulk order processing to manual workflows
Correct Answer: A,B 🗳️
Which considerations are critical for managing inventory data in OCI? (Choose two)
- A. Enabling error handling for data synchronization workflows
- B. Avoiding real-time updates for simplicity
- C. Mapping inventory data to Salesforce objects
- D. Replacing all existing inventory systems with Salesforce tools
Correct Answer: A,C 🗳️
A customer wants to position Omnichannel Inventory as a value-add proposition.
What should be emphasized?
- A. Automation of batch processing workflows
- B. The ability to optimize inventory levels across channels
- C. The ability to replace financial systems entirely
- D. Static pricing for all inventory items
Correct Answer: B 🗳️
What are best practices for integrating Salesforce Order Management with third-party systems? (Choose two)
- A. Avoid automating workflows to retain manual control.
- B. Implement error-handling mechanisms in workflows.
- C. Limit integrations to batch processes exclusively.
- D. Use APIs for real-time communication.
Correct Answer: B,D 🗳️
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