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Updated: Jul 30, 2026
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Microsoft 074-324 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Administering Office 365 for Small Businesses |
| Exam Number: | 74-324 |
| Available Languages: | English, French, German, Italian, Spanish, Japanese |
| Passing Score: | 700 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 50-70 |
| Exam Price: | USD $80-$95 (historical standard) |
| Certificate Validity Period: | Retired exam, no active validity |
| Related Certifications: | Microsoft Certified Professional (MCP) |
| Exam Format: | Multiple Choice, Multiple Answer, Scenario-based |
| Recommended Training: | Microsoft Jump Start for 74-324 |
| Exam Registration: | Retired exam - no new registration |
| Sample Questions: | Microsoft 074-324 Sample Questions |
| Exam Way: | Proctored at Prometric testing centers; retired August 2013 |
| Pre Condition: | None; intended for IT professionals supporting small businesses |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions/microsoft-365/mt146375(v=office.15) |
Microsoft 074-324 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User and Identity Management | 25% | - Directory synchronization basics - Creating and managing user accounts - Password policies and resets - Administrator roles and permissions |
| Topic 2: SharePoint Online and Lync Online | 20% | - Site collection creation and permissions - Lync Online user setup and policies - Document sharing and collaboration - Presence and online meetings |
| Topic 3: Office 365 Setup and Configuration | 20% | - Sign-up and tenant creation - Domain verification and DNS configuration - Subscription and license management |
| Topic 4: Exchange Online Administration | 25% | - Mailbox creation and management - Distribution groups and contacts - Anti-spam and malware protection - Email routing and domains |
| Topic 5: Service Health, Monitoring and Troubleshooting | 10% | - Common support and troubleshooting - Viewing service health dashboard - Usage reports and activity logs |
Microsoft Administering Office 365 for Small Businesses Sample Questions:
1. You need to select an Office 365 subscription that provides cloud-based email, an intranet site for your team, a hosted website for your business, instant messaging, computer-to-computer calling, video conferencing. Active Directory Domain Services (AD DS) integration, and a subscription to the current version of Microsoft Office. Which two plans meet the requirements? (Each correct answer presents a complete solution. Choose two.)
A) Office 365 PI Plan
B) Office 365 El Plan
C) Office 365 E2 Plan
D) Office 365 P2 Plan
E) Office 365 E3 Plan
F) Office 365 E4 Plan
2. Which three statements about Office 365 Billing Administrators are true? (Each correct answer presents a complete solution. Choose three.)
A) Billing Administrators can modify company and user information.
B) Billing Administrators can reset user passwords.
C) Billing Administrators can manage support tickets.
D) Billing Administrators can perform billing and purchasing operations.
E) Billing Administrators receives billing event notifications.
3. Your company has an Office 365 subscription for midsize businesses and enterprises. An Office 365 user can only view Microsoft Word documents stored in a Microsoft SharePoint Online document library while working in Windows Internet Explorer. You need to ensure that the user can edit the Word documents. What should you do?
A) Install the latest version of Microsoft Office on the user's computer.
B) Assign an Office 365 El license to the user.
C) Assign an Office 365 E3 license to the user.
D) Run the Office 365 Sign-in Assistant on the user's computer.
4. You need to select an Office 365 subscription that provides live phone support 24 hours a day, seven days a week and includes enterprise voice capabilities. Which plan meets the requirements?
A) Office 365 PI Plan
B) Office 365 El Plan
C) Office 365 E2 Plan
D) Office 365 P2 Plan
E) Office 365 E3 Plan
F) Office 365 E4 Plan
5. Your company has an Office 365 E3 Plan subscription with 60 licenses. You import and license all 60 users in your Office 365 directory. How much Microsoft SharePoint Online storage space does the subscription provide?
A) 40 GB
B) 70 GB
C) 30 GB
D) 60 GB
Solutions:
| Question # 1 Answer: E,F | Question # 2 Answer: C,D,E | Question # 3 Answer: C | Question # 4 Answer: F | Question # 5 Answer: A |
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