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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

Question 1

The marketing department at a large financial services company chooses five high-performing staff members every year to receive a performance award, which includes a monetary reward and recognition at an end-of-year meeting. Employees are chosen by managers in the marketing department. Each manager nominates two direct reports, and then all managers meet as a group to discuss nominees until a consensus is reached. The names of the winners are given to HR for final approval. The marketing department is preparing to begin this year's nomination process. There have been repeat winners in each of the last three years. A marketing employee files a complaint with the HR director about favoritism in the award process.
Additionally, the employee points out that newer employees rarely win the award, which lowers their morale.
New employees tend not to win because they spend a couple of years training and shadowing experienced employees before receiving tasks to perform independently.
How should the HR director minimize the perception of favoritism in the selection process?

A. Allow non-managerial employees to nominate two peers for the performance awards.
B. Hide employee names on nomination forms during the review and consensus discussion.
C. Send an annual email to managers reminding them to be fair and objective.
D. Create a policy that prohibits an employee from winning the award more than two years in a row.

Question 2

Psychologist Bruce Tuck man developed the "Forming, Storming, Norming and Performing" concept to describe the team formation process. Oftentimes, teams may move back and forth between which two stages when faced with a new task?

A. Performing and forming
B. Forming and storming
C. Storming and norming
D. Norming and performing

Question 3

According to Maslow's Hierarchy of Needs, what follows the need for feeling valued and respected as the highest step in the pyramid?

A. Self-actualization
B. Physiological (i.e., hunger and thirst needs)
C. Love and belonging
D. Safety and security

Question 4

What is one advantage of a group interview?

A. More candidate comfort during the interview
B. Time-savings for both companies and job seekers
C. Elimination of unqualified candidates
D. Increased control for the interviewer

Question 5

The executive leadership team at a global IT company with over 300,000 employees in 140 countries decides they want more information about the state of the talent at the organization. They are concerned that they do not have enough insight about the talent pool across the organization. This has prevented HR from identifying and planning for retention risks and has caused delays in filling critical positions. Additionally, leaders across the organization lack an effective way to identify the best staff for their teams and must rely on recommendations from others. The VP of HR is asked to identify a talent management software solution and oversee its companywide implementation.
After the talent management software is implemented which action should the VP of HR take to assess whether it is helping leaders identify needed talent?

A. Send an email to all users asking them to share success stories of how the software helped them identify talent.
B. Administer a survey to all leaders asking about their perceptions of the new talent management software.
C. Ask the talent management team if the workload has changed since implementing the software.
D. Meet with leaders to ask how the software has changed their ability to identify the best performers.

Solutions: