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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. You are designing a medical claim case type and haw the following requirement: Method claims must be resolved within 5 days. To meet this requirement you need to set the_________. the service level to 5 days.

A) goal
B) urgency
C) deadline
D) passed deadline

2. DRAG DROP
Select each Process Step on the left and drag it to the appropriate Flow Shape on the right.

3. In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss.
Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two entities would you model as case type? (Choose two.)

A) Customer
B) Items of loss
C) Fraud investigation
D) Claim

4. How do you route an assignment so that any available member of the department can perform the task?

A) Route the assignment to the admin user ID.
B) Route the assignment to a work list.
C) Route the assignment separately to all members.
D) Route the assignment to a work queue.

5. DRAG DROP
Select each description on the left and drag it to the correct property mode on the right.

Solutions: