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IBM M2090-740 Exam Syllabus Topics:

SectionObjectives
IBM ECM Products and Capabilities- Major product families
  • 1. Content Manager OnDemand
    • 2. FileNet platform
      • 3. Content Manager
        • 4. Case Manager solutions
          IBM Enterprise Content Management Portfolio- Core IBM ECM solutions
          • 1. Case management
            • 2. Content analytics
              • 3. Records management
                • 4. Document management
                  Enterprise Content Management Business Value- Business challenges addressed by Enterprise Content Management
                  • 1. Business process optimization
                    • 2. Information governance and compliance
                      • 3. Content lifecycle management
                        Customer Requirements and Solution Positioning- Identifying customer pain points
                        • 1. Business value proposition
                          • 2. Industry use cases
                            • 3. Competitive differentiation
                              Sales Strategy- Opportunity qualification and positioning
                              • 1. Target decision makers and influencers
                                • 2. IBM competitive advantages
                                  • 3. Solution mapping to business needs

                                    IBM Enterprise Content Management Sales Mastery Test v3 Sample Questions:

                                    1. How does Datacap software assure that a new application has been entirely filled-in?

                                    A) Datacap verification checks can review that data is populated in all key fields. If missing, it sends an email to branch personnel before the customer has left the branch
                                    B) Datacap provides a step-by-step guide for the customer to follow when filling in the form
                                    C) Datacap rules will not allow a document to be scanned unless it is filled in
                                    D) Datacap sends the file overseas to a team of verifiers who comb through each application


                                    2. What is IBM's market position in ECM?

                                    A) Number 4 with 2% market share
                                    B) Number 1 with 13% market share
                                    C) Number 2 with 5% market share
                                    D) Number 3 with 3% market share


                                    3. Which of the following Datacap features help to eliminate expensive, error-prone manual data entry problems associated with document imaging?

                                    A) Keyword search
                                    B) Optical character recognition (OCR) and text analytics
                                    C) All of the above
                                    D) Math calculations


                                    4. IBM Case Manager includes key differentiators across the competition including:

                                    A) Rapid time-to-value with template support and a LOB based design environment
                                    B) Based on an industry leading BRMS (business rules) platform
                                    C) All of the above
                                    D) Based on an industry leading collaboration platform


                                    Solutions:

                                    Question # 1
                                    Answer: A
                                    Question # 2
                                    Answer: B
                                    Question # 3
                                    Answer: B
                                    Question # 4
                                    Answer: B

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