Salesforce Certified Platform Strategy Designer Sample Questions:

1. The design team at Cloud Kicks is in the early stages of exploring an idea for a wearable device to track customers activity during workouts.
They employ footwear designers and manufacturing experts, but they lack an engineer experienced in consumer hardware, What should the strategy designer do to determine whether or not to pursue this product idea?

A) Conduct an expert interview in consumer device engineering.
B) Hire an engineer with experience in consumer devices.
C) Perform secondary research on common hardware issues.

2. Cloud Kicks (CK) is a company of operational excellence However, CK has a hard time bringing innovative ideas to market, because investing In unproven tactics seems risky to its leaders who are used to making decisions based on metrics.
Which approach should a strategy designer take when presenting a new product vision to this group?

A) Conduct a competitive analysis of other products in the same market as the product vision.
B) Identify the biggest questions about the product vision and collect data on prototypes.
C) Run qualitative user research on the product vision and share key feedback with stakeholders.

3. A strategy designer is leading a project to reimagine in-app communication form. The CIO is a key decision maker but appears to be neutral-and even, at times, a detractor to the project.
What should the designer do to gain their alignment?

A) Email the stakeholders reiterating project status and asking for any objections to the approach.
B) Set up a conversation with the CIO to name the challenge and listen to their objections
C) Ask the sponsor to speak to the CIO on behalf of the project and explain how it meets team needs.

4. A strategy designer is working with a team to assess and prioritize potential opportunities for an upcoming product release using the Design Thinking methodology.
Which next step should the designer recommend to assist with prioritization?

A) Analyze the feature feasibility and let technology drive future designs.
B) Test for desirability and refine ideas based on feasibility
C) Survey users and prioritize building their most desired features.

5. project team at Cloud Kicks framed this design challenge: "How might we help our customers amidst supply chain interruptions?
What information is missing that belongs in all well-written challenge statements?

A) The hypothesis for the solution
B) The persona being designed for
C) The desired outcome

Solutions: