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Updated: Aug 09, 2026
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What is the cost of the Microsoft MS-720 Exam
The price of this exam is $165 USD.
Microsoft MS-720 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Teams Voice Engineer |
| Exam Number: | MS-720 |
| Passing Score: | 700 |
| Related Certifications: | Microsoft Teams Administrator Associate (MS-700) Microsoft 365 Certified: Teams Voice Engineer Expert |
| Exam Format: | Multiple choice, Multiple response, Case studies, Drag and drop, Build list, Best answer selection |
| Available Languages: | English, Japanese, Simplified Chinese, Traditional Chinese, Korean, French, German, Spanish, Portuguese (Brazil), Russian |
| Exam Price: | USD 165 (varies by country/region) |
| Real Exam Qty: | 40-60 |
| Certificate Validity Period: | 1 year (renewable annually) |
| Exam Duration: | 120 minutes |
| Recommended Training: | Microsoft Learn: Configure Microsoft Teams Phone Microsoft Teams Voice Solutions Training Path |
| Exam Registration: | Microsoft Learn Certification Exam Page |
| Sample Questions: | Microsoft MS-720 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing center |
| Pre Condition: | Recommended: experience with Microsoft Teams administration and Microsoft 365 services; familiarity with voice networking concepts (PSTN, SIP, SBC). |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-720/ |
The history of Microsoft Teams Voice Engineer certification
The Microsoft Teams Voice Engineer certification is designed to validate the competency of a professional engineer to design, test and deploy voice solutions with Microsoft Teams. It is a significant step in the continuing evolution of collaboration and communication technologies. I have been working on the Microsoft Teams project at Microsoft for a year now. In this time, my team has had the opportunity to work across all aspects of the product, utilizing cutting-edge technologies such as Azure Active Directory, Cortana Intelligence Suite, and Cognitive Services. I've learned a great deal from this experience, but one of the most interesting challenges I've had to tackle was designing and building out the system that would allow us to scale our voice model through our global footprint. The architecture for this solution was actually much easier than I expected it would be, which made it exciting to put together.
There were two primary reasons for this:
First, Teams leverages some of the core infrastructures already in place for Skype for Business Online; second, Microsoft Teams is built on top of Office 365 Groups and shares many components with SharePoint Online (for example, most of our routing logic is implemented in .NET Core).
These facts enabled me to leverage a lot of existing code and infrastructure while building out my services.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720
Format of Microsoft MS-720 Exam
Language: English
Exam Duration: 120 minutes.
Passing score: 70%
Exam Format: Multiple choice questions
Exam Length: 60 questions
For more information about the Microsoft MS-720 Exam visit the following reference link:
Microsoft MS-720 Exam Reference link
Microsoft MS-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintain and troubleshoot Teams voice | 20% | - Troubleshoot voice issues
|
| Plan and design Microsoft Teams Phone solution | 25% | - Plan Teams Phone architecture
|
| Configure and manage Microsoft Teams Phone | 35% | - Manage voice users and numbers
|
| Manage Teams voice security and compliance | 20% | - Security configuration
|
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