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Updated: Sep 08, 2026
No. of Questions: 40 Questions & Answers with Testing Engine
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ISQI CTFL-UT Exam Overview:
| Certification Vendor: | ISTQB / iSQI |
|---|---|
| Exam Name: | ISTQB Certified Tester Foundation Level - Usability Testing |
| Exam Number: | CTFL-UT |
| Available Languages: | English |
| Exam Format: | Closed Book, Multiple Choice |
| Exam Duration: | 60 minutes |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | Lifetime |
| Exam Price: | $199 USD |
| Related Certifications: | ISTQB Certified Tester Foundation Level (CTFL) |
| Passing Score: | 65% |
| Sample Questions: | ISQI CTFL-UT Sample Questions |
| Exam Way: | Online remote proctored exam or test center exam |
| Pre Condition: | Candidates must hold the ISTQB Certified Tester Foundation Level (CTFL) certification before taking this exam. |
| Official Syllabus URL: | https://istqb.org/certifications/certified-tester-usability-testing-ct-ut/ |
ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Usability Reviews | - Types of Usability Review
|
| Roles and Responsibilities | - Stakeholder Collaboration
|
| Usability and Accessibility Standards | - Usability Standards and Manufacturer Guidelines
|
| Basic Concepts | - Fundamentals
|
| User Surveys | - Survey Techniques
|
| Selecting Appropriate Methods | - Method Selection
|
| Risks in Usability, User Experience and Accessibility | - Typical Risks
|
| Usability Testing | - Test Execution
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question 1
Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?
A. Include positive findings in the report, not only usability problems
B. Make the report more detailed and longer
C. Include contact details of the test participants so that the development team can contact them in case they have questions
D. Add the low-priority findings you didn't include in the first report
Question 2
Which of the following is the correct distinction between formative and summative usability evaluation?
A. Summative evaluations assess the outcome, formative evaluations focus on improvement
B. Summative evaluations mostly rely on user tests, formative evaluations require experts
C. Summative evaluations mostly rely on experts, formative evaluations require users
D. Summative evaluations focus on improvement, formative evaluations assess the outcome
Question 3
A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?
A. Visibility of system status
B. User control and freedom
C. Aesthetic and minimalist design
D. Help and documentation
Question 4
Which of the following is a principal task of the usability tester role?
A. Define testing tasks
B. Communicate with test participant
C. Perform pre-session briefing of participants
D. Discuss findings from usability test
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: B |
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