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Updated: Sep 14, 2026
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What is the duration, language, and format of the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
Examination platform: Online proctored or on-site
Multiple Select (select all that apply) There are at least four possible answers for any multiple-select question on the exam. How many responses should be selected will be mentioned in the question. The applicant taking the exam checks the reaction choices and chooses ALL answers that answer the question correctly. There are two or more correct answers to multiple-select questions.
Duration of Exam: 130 minutes
Format: Multiple Choice (single answer) There are at least four possible answers for every multiple-choice question on the test. The applicant taking the exam checks the reaction choices and chooses the one reaction to answer the question most correctly.
Passing score: 70%
Number of questions: 60
Language of Exam: English
For more info read reference:
Exam Blueprint Preparation guide Prerequisite Course FAQs and Guide
ServiceNow CIS-PPM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) |
| Exam Number: | CIS-PPM |
| Real Exam Qty: | 60 |
| Passing Score: | 70% |
| Exam Price: | $300 - $450 USD |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Related Certifications: | CIS-SPM (Strategic Portfolio Management, successor) |
| Exam Format: | Multiple Select (multiple answers), Multiple Choice (single answer) |
| Recommended Training: | Strategic Portfolio Management Implementation Course |
| Exam Registration: | ServiceNow Learning Portal Pearson VUE |
| Sample Questions: | ServiceNow CIS-PPM Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow Administration Fundamentals, Platform Implementation, 6 months of implementation experience |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-project-portfolio |
How much Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam Cost
The exam itself does not have a price but applicants must complete the prerequisite courses mentioned above. These courses will obviously cost some amount to the applicants. Furthermore, the students will have to pay for the CIS PPM exam dumps pdf and the CIS PPM practice test which will also add to the cost of the exam. Hover on to the website where these training courses could be found to check the exact prices of the courses. The links are provided above. After completion of the prerequisite courses, students will receive a voucher via which they can register for the exam. If applicants fail the exam, they can retake the exam three more times, but at some cost.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf
ServiceNow CIS-PPM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Project & Portfolio Configuration | 25% | - Project templates and workspace - Planning console and status reports - Portfolio structure and hierarchy - Baselines, dependencies and scheduling |
| Topic 2: Idea & Demand Configuration | 21% | - Idea-to-demand conversion - Stakeholder definition and assessments - Idea creation and configuration - Demand form and workbench setup |
| Topic 3: PPM Implementation Overview | 2% | - PPM overview and business model - Now Create methodology - PPM personas and roles |
| Topic 4: Reporting, Analytics & Integrations | 2% | - Dashboards and performance analytics - Integration with other ServiceNow applications |
| Topic 5: Financial Management | 10% | - Budgeting and investment tracking - Cost types and fiscal calendar - Rate models and financial planning |
| Topic 6: Resource Management | 15% | - Resource schedules and attributes - Capacity planning and allocation - Resource workspace configuration |
| Topic 7: PPM Application Overview | 22% | - System properties and preferences - Tables and data model - Plugins and activation - User, role and group administration |
| Topic 8: Timecard Management | 5% | - Rate types and approval workflows - Timecard policies and categories |
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