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Updated: Sep 18, 2026
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IBM C2010-591 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 |
| Exam Number: | A2010-591 |
| Real Exam Qty: | 86-97 questions |
| Exam Format: | Multiple Choice Questions |
| Available Languages: | English |
| Related Certifications: | IBM Tivoli Service Delivery and Process Automation Solutions V3 IBM Cloud & Smarter Infrastructure Certifications |
| Recommended Training: | IBM Training and Skills |
| Exam Registration: | IBM Certification Exams |
| Sample Questions: | IBM C2010-591 Sample Questions |
| Exam Way: | Computer-based testing through IBM certification testing providers. |
| Pre Condition: | No mandatory prerequisite exam identified. |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
IBM C2010-591 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Tivoli Service Delivery Solutions | - IBM Tivoli Service Automation Manager - IBM SmartCloud Control Desk - IBM Tivoli Asset Management for IT |
| Topic 2: Process Automation and Integration | - Integration and data management - Configuration management database concepts |
| Topic 3: Solution Planning and Implementation | - Solution design considerations - Deployment and implementation approaches |
| Topic 4: IT Service Management Concepts | - Business requirements and stakeholder analysis - IT processes and service management principles |
IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
Which statement describes functional components provided by IBM SmartCloud Control Desk?
- A. It provides capability to deploy software packages to all endpoints, including required patches, and fulfill a software deployment request.
- B. It manages the logical and physical IT infrastructure by discovering and verifying Configuration Items and their versions; it tracks detailed hardware and software configurations and logical relationships between the items based on information gathered via sensors.
- C. It gathers usage metrics (infrastructure and application resources) and stores the data for historical and audit purposes; an aggregation point for element level statistics provided by performance and capacity agents and data collection components.
- D. It provides support for new business ordering from a standard catalog, and the associated workflow to sell/contract the service.
Correct Answer: D 🗳️
A customer's service desk team is complaining about IBM SmartCloud Control Desk user interface performance. What should be the starting point in analyzing the situation to determine the most likely cause of the performance issues?
- A. Application logs
- B. Client browser settings
- C. Advanced workload designer
- D. System performance console
Correct Answer: A 🗳️
Which two resources contain the most up-to-date platform compatibility matrix information in order to validate a solution design? (Choose two.)
- A. IBM DeveloperWorks wikis
- B. IBM Support Web page
- C. IBM Tivoli Forums
- D. Tivoli Field Guides
- E. Tivoli User Group Web page
Correct Answer: A,B 🗳️
Given that an implementation of IBM SmartCloud Control Desk is integrated to a compatible LDAP system, how would the system administrator modify the access privileges of a problem manager?
- A. Use the Problem Management module in the IBM SmartCloud Control Desk
- B. Modify the profile information access which the problem manager can change on their own
- C. Alter the security properties in the LDAP system using an LDIF update
- D. Use the Security module in IBM SmartCloud Control Desk
Correct Answer: D 🗳️
A customer's IT hosting environment consists of server, storage, and data center services. Assuming IBM SmartCloud Control Desk is used to manage IT assets in the environment, which scanning tool also needs to be deployed and integrated in order to perform reconciliation of authorized vs actual software assets?
- A. IBM Tivoli License Compliance Manager
- B. IBM Tivoli Provisioning Manager
- C. IBM Tivoli Application Dependency and Discovery Manager
- D. IBM Tivoli Usage and Accounting Manager
Correct Answer: A 🗳️
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