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Updated: Aug 09, 2026
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Appian ACA-100 Exam Overview:
| Certification Vendor: | Appian |
| Exam Name: | Appian Certified Analyst |
| Exam Number: | ACA-100 |
| Available Languages: | English |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple-choice, Multiple-select |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 50 |
| Exam Price: | $250 |
| Related Certifications: | Appian Certified Associate Developer Appian Certified Senior Developer Appian Certified Lead Developer |
| Passing Score: | 70% |
| Sample Questions: | Appian ACA-100 Sample Questions |
| Exam Way: | Online proctored exam via Meazure Learning |
| Pre Condition: | None |
| Official Syllabus URL: | https://community.appian.com/learn/certifications/p/certified-analyst |
Appian ACA-100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Introduction to the Appian Platform | 24% | - Recognize role-based application security - Design the user experience (in collaboration with the development team) - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Recognize different Appian user experiences - Identify the purpose of each Appian object - Describe common Appian use cases (platform capabilities) - Identify commonly used Appian resources (Appian Community, playbook, help documentation) |
| Business Process Modeling | 20% | - Illustrate the best method to clearly define user roles when creating a process model diagram - Identify automation opportunities from a given process - Describe the benefits of creating a future state process model with SMEs - Specify which nodes would or would not be used in a given scenario - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Explain the most common gateway types in the Appian Process Modeler - Identify common Business Process Model Notation (BPMN) elements |
| User Story Creation | 14% | - Identify the story status (e.g., Draft, Defined, Done) - Work with the Product Owner in managing product backlog - Illustrate the standard user story format - Categorize user stories and collect appropriate requirements based on categorization - Explain the different components of a story (e.g., description, acceptance criteria, dependency) |
| Appian Software Development Lifecycle (SDLC) | 22% | - Explain the different agile scrum ceremonies - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Identify use cases for various environments - Differentiate between various stages of the Appian SDLC - Recognize the roles and associated responsibilities of team members - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Evaluate the test scenario before user acceptance testing (UAT) |
| Requirements Gathering | 20% | - Translate business needs into Appian-specific requirements - Identify key stakeholders and their roles in the requirements process - Document and validate business requirements - Identify and manage requirement dependencies and constraints - Describe techniques for eliciting requirements (interviews, workshops, observation) |
Appian Certified Analyst Sample Questions:
1. An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?
A) Using a decision table
B) Using an image analysis connected system
C) Using a SAIL form
D) Using a natural language connected system
2. According to best practices, which two types of tests should be considered during user acceptance testing (UAT)?
A) Load testing
B) Functional testing
C) Platform security testing
D) Regulation acceptance testing
3. As an Appian Analyst, which two activities are you responsible for during the "Initiate" phase of a project?
A) Plan a requirement gathering approach
B) Build the deployment pipeline
C) Conduct sprint reviews
D) Define personas
4. A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?
A) Build in a review task for a user to evaluate and route accordingly
B) Use the find functions to search for certain keywords in the text body and route accordingly
C) Integrate with a translation service to route accordingly
D) Integrate with a natural language processing system to categorize the user's needs and route accordingly
5. Which three use cases are best suited for implementation with Appian?
A) A use case that requires the editing of documents without third-party integration
B) A use case that can be developed and run offline only
C) A use case that requires integrations with different systems
D) A use case that requires multiple approval workflows
E) A use case that requires reporting and displaying graphs
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D | Question # 3 Answer: A,D | Question # 4 Answer: D | Question # 5 Answer: C,D,E |
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