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Updated: Aug 01, 2026

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Avaya 6203-1 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Voice Portal Implementation Exam
Exam Number:6203-1
Related Certifications:Avaya Voice Portal
Avaya Aura Platform Certifications
Avaya Certified Implementation Specialist (ACIS)
Available Languages:English
Exam Price:$125 USD (approx.)
Passing Score:69%
Exam Duration:105 minutes
Certificate Validity Period:Not explicitly defined publicly (typically vendor certification validity varies by program)
Exam Format:Multiple Choice Questions, Scenario-based Questions
Real Exam Qty:68-70
Recommended Training:Avaya Learning (Official Training Portal)
Exam Registration:Pearson VUE (historical/region-dependent scheduling)
Avaya Certification Portal
Sample Questions:Avaya 6203-1 Sample Questions
Exam Way:Proctored exam (typically Pearson VUE or Avaya Learning certification delivery depending on current program structure)
Pre Condition:Recommended: experience with VoIP systems, Avaya Aura environment, and basic VoiceXML knowledge. No strict formal prerequisite publicly enforced.
Official Syllabus URL:https://www.avaya.com

Avaya 6203-1 Exam Syllabus Topics:

SectionObjectives
Integration with Avaya Ecosystem- System interoperability
  • 1. Speech server and ASR/TTS integration
    • 2. Integration with Avaya Aura Communication Manager
      VoiceXML Application Development- Voice application design
      • 1. Call flow logic design
        • 2. VoiceXML scripting basics
          - Application deployment
          • 1. Deploying and testing VoiceXML apps
            • 2. Prompt and grammar handling
              Avaya Voice Portal Architecture- Platform integration
              • 1. Telephony and SIP connectivity
                • 2. Integration with Avaya Aura
                  - System components and architecture overview
                  • 1. Call flow architecture
                    • 2. Voice Portal components (VP, VXML, media processing)
                      Maintenance and Troubleshooting- Monitoring and diagnostics
                      • 1. System logs and debugging tools
                        • 2. Performance monitoring
                          - Issue resolution
                          • 1. Common deployment issues
                            • 2. Call flow troubleshooting
                              Installation and Configuration- Core configuration tasks
                              • 1. Voice Portal configuration settings
                                • 2. Network and telephony setup
                                  - System setup
                                  • 1. Hardware and server configuration
                                    • 2. Software installation

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