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Updated: Sep 08, 2026
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Exam Preparation
Questions in the exam are based on official training material provided by Oracle over different official platforms. Also the information in the following pieces of training is the source for the exam. Hence, candidates should complete the following training courses before appearing for the certification exam.
Candidates should complete the below-mentioned pieces of training for the proper understanding of content and topics. On successful completion of the training, the candidate will get the exam voucher for the certification exam.
There are two main types of resources for preparation of certification exams first there are the study guides and the books that are detailed and suitable for building knowledge from the ground up then there are video tutorial and lectures that can somehow ease the pain of through study and are comparatively less boring for some candidates yet these demand time and concentration from the learner.
Candidates who want to build a solid foundation in all exam topics and related technologies usually combine video lectures with study guides to reap the benefits of both but there is one crucial preparation tool as often overlooked by most candidates the practice exams.
Practice exams are built to make students comfortable with the real exam environment. Statistics have shown that most students fail not due to that preparation but due to exam anxiety the fear of the unknown. It is recommended to prepare notes and practice 1z0-996 Exam exam dumps.
Questions in the certification examination are based on the real-world scenarios and cater to the real-time problems implementation difficulties, hence along with all the training material and tutorial it is of utmost importance for the candidate to possess practical knowledge and experience of working in the field of Oracle Utilities Customer Cloud Technology.
Oracle 1Z1-996 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2019 Implementation Essentials |
| Exam Number: | 1Z0-996 |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Recommended Training: | Oracle University Training |
| Exam Registration: | Oracle Certification Registration |
| Sample Questions: | Oracle 1Z1-996 Sample Questions |
| Exam Way: | Online or onsite proctored exam |
| Official Syllabus URL: | https://education.oracle.com |
Scope
This certificate verifies the fundamental knowledge to become a Certified Oracle Utilities Customer Cloud Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Administration | - User roles and access control - Audit and system monitoring |
| Topic 2: Implementation and Configuration | - Initial setup and environment configuration - Configuration of customer data and service objects |
| Topic 3: Oracle Utilities Customer Cloud Service Overview | - Solution architecture and key components - Core business processes and workflows |
| Topic 4: Customer and Account Management | - Account structures and relationships - Customer lifecycle management |
| Topic 5: Billing and Revenue Processes | - Billing configuration and execution - Revenue management and adjustments |
| Topic 6: Integration and Extensions | - Integration with external systems - API usage and data exchange |
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