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Updated: Sep 10, 2026
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Lotus 190-821 Exam Overview:
| Certification Vendor: | IBM / Lotus |
|---|---|
| Exam Name: | Implementing and Administering IBM Workplace Collaboration Services 2.5: Messaging |
| Exam Number: | 190-821 |
| Real Exam Qty: | 44 (40 scored + 4 unscored) |
| Related Certifications: | Lotus CLP IBM Workplace Collaboration Services 2.5 |
| Exam Duration: | 60 minutes |
| Exam Price: | Not officially published (retired legacy exam) |
| Passing Score: | 70% |
| Available Languages: | English |
| Certificate Validity Period: | No longer active / Retired |
| Exam Format: | Multiple Choice |
| Recommended Training: | IBM Redbooks: IBM Workplace Collaboration Services 2.5 Deployment Guide |
| Sample Questions: | Lotus 190-821 Sample Questions |
| Exam Way: | Proctored onsite at authorized testing centers (historical) |
| Pre Condition: | Basic knowledge of IBM Lotus Domino and messaging infrastructure |
| Official Syllabus URL: | https://www.ibm.com/training/certification (exam retired, no active page) |
Lotus 190-821 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Platform Support | 30% | - Supported operating systems and hardware - Architecture overview - System requirements and prerequisites |
| Installation and Configuration | 40% | - Setting up mail routing and domains - Installing Workplace Collaboration Services 2.5 - Security and authentication setup - Configuring messaging services |
| Management and Maintenance | 30% | - User and mailbox administration - Troubleshooting messaging issues - Monitoring and performance tuning - Backup and recovery procedures |
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