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Updated: Jul 22, 2026

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Cisco 100-140 Korean Exam Overview:

Certification Vendor:Cisco
Exam Name:Cisco Certified Support Technician (CCST) IT Support
Exam Number:100-140
Related Certifications:Cisco Certified Support Technician (CCST) Networking
Cisco Certified Support Technician (CCST) Cybersecurity
Cisco Certified Entry Networking Technician (CCT)
Passing Score:700 / 1000 (scaled)
Real Exam Qty:Approximately 50 (varies)
Certificate Validity Period:3 years
Exam Duration:50 minutes
Available Languages:English
Exam Price:USD 125 (may vary by region/tax)
Exam Format:Multiple Choice, Multiple Response, Drag and Drop, Simulation-based questions
Recommended Training:Cisco CCST Certification Overview
Cisco Networking Academy - CCST IT Support
Exam Registration:Cisco Certification Registration Portal
Pearson VUE Cisco Exams
Sample Questions:Cisco 100-140 Korean Sample Questions
Exam Way:Online proctored or test center (via Pearson VUE)
Pre Condition:No formal prerequisites required; basic computer literacy recommended
Official Syllabus URL:https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/cisco-certified-support-technician.html

Cisco 100-140 Korean Exam Syllabus Topics:

TopicDetails
Topic 1
  • Job Roles: This section evaluates an IT Support Technician’s ability to use remote access tools (such as Remote Desktop, Cisco Webex, and TeamViewer) to assist users and perform support activities. It also includes utilizing troubleshooting tools and resources, such as AI research, search engines, technical forums, and knowledge bases, while being aware of ethical, privacy, and security considerations related to AI and other technologies.
Topic 2
  • Connectivity and Resource Access Issues: This section measures skills of a Network Support Technician and involves assisting users to establish access to network resources, understanding directory services like Active Directory and cloud access management platforms, and managing multifactor authentication. It also includes troubleshooting connectivity problems with peripherals such as printers, scanners, and teleconferencing devices, as well as verifying basic network settings and diagnosing connectivity using various network commands and tools.
Topic 3
  • Common Threats and Prevention: This domain measures the knowledge of an IT Security Support Technician and covers recognizing end-user security threats including phishing, malware, and unauthorized access attempts. It emphasizes basic investigation steps, helping users run malware scans, promoting strong password practices, understanding social engineering tactics targeting help desk roles, and the importance of company policies and confidentiality guidelines to protect sensitive data.

Reference: https://www.cisco.com/site/us/en/learn/training-certifications/exams/ccst-it-support.html

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