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Updated: Oct 06, 2026

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SAP C_FSM_2601 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified - SAP Field Service Management (C_FSM_2601)
Exam Number:C_FSM_2601
Exam Price:$541 USD (approx.)
Real Exam Qty:68
Available Languages:English
Exam Duration:120 minutes
Exam Format:Multiple response questions, Multiple choice (legacy references may vary), Scenario-based assessment
Related Certifications:SAP S/4HANA Service
SAP Service Cloud
SAP Field Service Management
Passing Score:60%
Certificate Validity Period:1 year
Recommended Training:SAP FSM implementation courses
SAP Field Service Management Learning Journey
Exam Registration:SAP Training & Certification Portal
Sample Questions:SAP C_FSM_2601 Sample Questions
Exam Way:Online proctored or authorized test center (SAP Certification platform)
Pre Condition:Basic understanding of SAP Field Service Management or SAP service processes is recommended. No strict formal prerequisite exam required.
Official Syllabus URL:https://training.sap.com/certification

SAP C_FSM_2601 Exam Syllabus Topics:

SectionObjectives
Planning and Dispatching- Scheduling and optimization
  • 1. Automatic scheduling
    • 2. Manual dispatching
      Analytics and Reporting- Operational reporting
      • 1. Workforce productivity analysis
        • 2. Service performance metrics
          Master Data and Configuration- Configuration settings
          • 1. Custom fields and workflows
            • 2. Business rules
              - Core master data setup
              • 1. Customers and service objects
                • 2. Technicians and resources
                  Mobile Field Service Execution- Technician mobile application
                  • 1. Work order execution
                    • 2. Material and time recording
                      • 3. Smartforms and checklists
                        SAP Field Service Management Overview- System architecture and components
                        • 1. SAP FSM platform overview
                          • 2. Integration with SAP ecosystem
                            Integration and Extensions- SAP integration scenarios
                            • 1. SAP S/4HANA integration
                              • 2. API-based extensions

                                SAP Certified - SAP Field Service Management Sample Questions:

                                Question #1

                                What updated requirements are included in the RISE Competency Framework?
                                There are two correct answers.

                                • A. Marketing strategy certification
                                • B. Mandatory annual reviews
                                • C. Project-level professional certification
                                • D. Support Accreditation
                                Reveal Solution  Discussion  0

                                Correct Answer: C,D  🗳️

                                Question #2

                                What are the names for the possible customer interactions and dialog options?
                                There are two correct answers.

                                • A. Business Processes
                                • B. Moments
                                • C. Chat assistants
                                • D. Moment sets
                                Reveal Solution  Discussion  0

                                Correct Answer: B,D  🗳️

                                Question #3

                                What dimension of an ERP system comprises sequences of actions arranged in an end-to-end flow?
                                Choose the correct answer.

                                • A. Integrations
                                • B. Operations
                                • C. Processes
                                • D. Extensions
                                • E. Data
                                Reveal Solution  Discussion  0

                                Correct Answer: C  🗳️

                                Question #4

                                Which are the most commonly used integration platforms for SAP Field Service Management?
                                There are two correct answers.

                                • A. SAP FSM Business Rules
                                • B. FSM Cloud Connector by Proaxia
                                • C. SAP Integration Suite / SAP Business Technology Platform
                                Reveal Solution  Discussion  0

                                Correct Answer: B,C  🗳️

                                Question #5

                                A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
                                Choose the correct answer.

                                • A. True
                                • B. False
                                Reveal Solution  Discussion  0

                                Correct Answer: A  🗳️

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