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Updated: Aug 26, 2026
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Salesforce AP-220 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Order Management Developer Accredited Professional |
| Exam Number: | AP-220 |
| Exam Format: | Multiple choice, Multiple select, Proctored online exam, In-person testing center |
| Real Exam Qty: | 60 multiple-choice/multiple-select (plus up to 5 unscored questions) |
| Available Languages: | English |
| Exam Price: | $150 USD (or ¥20,000 JPY, plus applicable taxes) |
| Related Certifications: | Salesforce Administrator Platform App Builder Platform Developer I |
| Passing Score: | 70% |
| Certificate Validity Period: | Not explicitly defined (varies by Salesforce certification policy; typically subject to periodic maintenance updates) |
| Exam Duration: | 90 minutes |
| Recommended Training: | Get to Know Order Management for Developers Order Management Foundations for Developers (Trailhead / Salesforce Academy) |
| Exam Registration: | Exam Scheduling and Certification Info Official Salesforce Certification Registration |
| Sample Questions: | Salesforce AP-220 Sample Questions |
| Exam Way: | Proctored online or onsite testing center |
| Pre Condition: | None (hands-on experience with Salesforce Order Management and partner ecosystem knowledge recommended) |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-dev-ap---AP-220 |
Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Platform Integration | 13% | - Integration with B2C/B2B Commerce - Omnichannel Inventory activation and configuration - Platform events, triggers, and push notifications |
| Data Management | 17% | - Historical data loads and transformation - Data import/export (Data Loader, CLI, Apex scripts) - Data model and object relationships (Order, Order Summary, etc.) - Composite and Composite Graph APIs |
| Advanced Use Cases | 7% | - Bulk order processing and remediation scenarios - Remorse periods and advanced order flows - Fraud detection and business rule customization |
| Platform Development | 23% | - Testing strategy and performance considerations - Apex Actions for Flow and LWC - Apex-based integrations (Invoices, Payment Tokens) |
| Omnichannel Inventory | 13% | - OCI positioning and configuration - Headless API integration with Order Management |
| Order Management Domain Knowledge | 17% | - System landscape mapping and integration prioritization - Integration timing and architecture alignment - Business value-based integration decisions |
| Data Reference Implementations & Frameworks | 10% | - Cross-cloud customer record resolution - Order Management frameworks (import frameworks, CRM sync) |
Salesforce Order Management Developer Accredited Professional Sample Questions:
1. A customer needs to implement a solution for handling bulk refunds.
What approach should be used?
A) Real-time updates using REST APIs
B) Manual data uploads via Data Loader
C) Custom Apex Jobs with batch processing
D) Static templates for refund approvals
2. What are best practices for implementing bulk order processing in Salesforce Order Management? (Choose two)
A) Configuring retry mechanisms for failed records
B) Using Batch Apex to process large datasets efficiently
C) Prioritizing real-time processing for all bulk orders
D) Limiting bulk order processing to manual workflows
3. Which considerations are critical for managing inventory data in OCI? (Choose two)
A) Enabling error handling for data synchronization workflows
B) Avoiding real-time updates for simplicity
C) Mapping inventory data to Salesforce objects
D) Replacing all existing inventory systems with Salesforce tools
4. A customer wants to position Omnichannel Inventory as a value-add proposition.
What should be emphasized?
A) Automation of batch processing workflows
B) The ability to optimize inventory levels across channels
C) The ability to replace financial systems entirely
D) Static pricing for all inventory items
5. What are best practices for integrating Salesforce Order Management with third-party systems? (Choose two)
A) Avoid automating workflows to retain manual control.
B) Implement error-handling mechanisms in workflows.
C) Limit integrations to batch processes exclusively.
D) Use APIs for real-time communication.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,B | Question # 3 Answer: A,C | Question # 4 Answer: B | Question # 5 Answer: B,D |
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By Quentin
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