Exam Code: ACP-120
Exam Name: Jira Cloud Administrator
Certification Provider: ATLASSIAN
Corresponding Certification: Jira Administrator

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Updated: Aug 23, 2026

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ATLASSIAN ACP-120 Exam Syllabus Topics:

Topic	Details
Topic 1	Access, Permissions, Security: This section of the exam measures the skills of Jira Cloud Administrators and covers how to manage user access at different levels like organization, projects, and issues. It includes understanding admin roles, assigning permissions, managing global and project permissions, and setting issue-level security. Admins need to know how these permissions connect across Jira's structure and how to handle both team-managed and company-managed project setups.
Topic 2	Advanced User Features: This section measures the expertise of Jira Cloud Administrators in using advanced Jira features like JQL (Jira Query Language) to create complex filters, dashboards, and subscriptions. It also includes performing bulk operations and understanding the implications of editing multiple issues at once, such as sending notifications or changing workflow statuses.
Topic 3	Issue Types, Fields, Screens: This domain assesses the skills of Jira Cloud Administrators in setting up issue types, custom fields, and screen layouts. It involves configuring how information is displayed in issues, managing sub-tasks and epics, and understanding field behaviors. It also covers working with field contexts and screen schemes for different project types.
Topic 4	Workflows and Automation: This section tests the knowledge of Jira Cloud Administrators in building workflows for both company-managed and team-managed projects. It includes configuring statuses, transitions, and rules in workflows, as well as creating automation rules that perform repetitive actions. Admins must also understand how permissions relate to workflow behavior and automation triggers.
Topic 5	Notifications: This part evaluates the skills of Project Admins in managing notifications in Jira. It covers how to set up notification schemes, customize events in workflows, and configure notifications in both project types. Understanding how user settings impact notifications and how to troubleshoot email handlers is also essential.

Reference: https://community.atlassian.com/learning/certifications/jira-administration-for-cloud

ATLASSIAN ACP-120 Exam Overview:

Certification Vendor:	Atlassian
Exam Name:	Jira Cloud Administrator
Exam Number:	ACP-120
Related Certifications:	ACP-620 Jira Cloud Project Administrator
Exam Price:	$150 USD
Real Exam Qty:	60-70
Certificate Validity Period:	2 years
Exam Format:	Multiple Choice, Multiple Select
Passing Score:	65%
Available Languages:	English, Japanese
Exam Duration:	90-120
Sample Questions:	ATLASSIAN ACP-120 Sample Questions
Exam Way:	Online proctored exam (can be taken remotely) or at authorized testing centers
Pre Condition:	Basic knowledge of Jira software and project management concepts is recommended. Atlassian recommends completing the Jira Cloud Administrator course before taking the exam.
Official Syllabus URL:	https://www.atlassian.com/certification/cloud-administrator

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